Last Updated: 03/09/2026
At Asani Service Provider (ASP), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, mobile application, or services (collectively referred to as the “Platform”).
By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Delivery / service address
- Payment-related information (we do not store full card details)
- Order and booking history
- Communication records with our support team
Account Information
- Username and password
- Profile details you choose to provide
Technical & Usage Information
- IP address
- Device type, browser type, and operating system
- Pages visited and actions taken on the Platform
- Cookies and similar tracking technologies
Seller / Service Provider Information (if applicable)
- Business name, contact details, bank account information (for payouts), and product/service listings
2. How We Collect Information
We collect information in the following ways:
- When you create an account or place an order/booking
- When you contact our customer support
- When you use the Platform (through cookies and analytics tools)
- From sellers and service providers in connection with orders
- From publicly available sources or third-party partners (where permitted)
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders and service bookings
- Communicate with you about your orders, deliveries, and support requests
- Provide customer support
- Improve our Platform, products, and services
- Send important updates, order confirmations, and service-related notifications
- Detect and prevent fraud or misuse
- Comply with legal obligations
- Personalize your experience on the Platform (where applicable)
We may also use your information (in aggregated or anonymized form) for analytics and business insights.
4. Sharing of Information
We may share your information with:
- Sellers and Service Providers: To fulfill your order or service booking (e.g., name, phone number, delivery address)
- Delivery and Logistics Partners: To complete delivery
- Payment Service Providers: To process payments securely
- Service Providers: Who help us operate the Platform (hosting, analytics, customer support tools)
- Legal Authorities: When required by law or to protect our rights, safety, or property
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how the Platform is used
- Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect some features of the Platform.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws (for example, for accounting, dispute resolution, or legal compliance).
8. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to or restrict certain processing of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
9. Children’s Privacy
Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
Continued use of the Platform after changes means you accept the updated Privacy Policy.
12. Governing Law
This Privacy Policy is governed by the laws of Pakistan.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the customer support channels available on our website or app.
Email: info@asanibazar.com
Asani Service Provider (ASP)
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